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We understand that the quality of our product must also be matched by the reliability of our service. Our delivery process ensures you get what you ordered in a timely fashion.
When you place an order with Roundstone, your order progresses through these steps:
Your order is entered into our operating system for review
Each order is reviewed line by line by at least one other person. Seed rates and species are double checked to ensure they are compatible with and will grow in the region where the seed will be used.
We then choose each seed lot that we have in our warehouse based on the seed tests, region needed, and desired pure live seed rate to be used.
A mix order is sent to process according to the customer’s instructions and needs
The order is delivered by UPS, USPS, or an LTL carrier
Credit cards and processed and invoices are sent after all the seed is packaged and ready
Orders received before noon will be shipped same day when possible. In absence of special arrangements, orders after noon will be shipped the following morning or as quickly as possible.